Worst First Day Stories

Written by Mel Kleiman on May 16, 2010

Here's a recap of the story a first-time worker employed by a major grocery chain posted on Yahoo... She was excited for the opportunity and happy because she already had two friends who worked in the store. However, she wondered online if she’d made a mistake because her first day consisted of two hours of paperwork, three hours of customer service and safety videos, and one hour stocking shelv...

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And then there were two…

Written by Mel Kleiman on May 16, 2010

Here’s a story a phone center technical support rep shared. While he managed to get through the first day on the job successfully, most all of the rest of the people in his group of new hires didn’t fare so well. My current job had a pretty epic first day. After the first three weeks in training, I show up 30 minutes late and all my supervisor says to me is: “Thank God, I thought you bail...

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Are your managers trained to hire and manage employees based on the new economic reality?

Written by Mel Kleiman on April 20, 2010

Your Organization Needs a Program on Employee Hiring and Engagement Now More than Ever Just eighteen months ago, anyone who wanted a frontline, hourly worker’s job only had to have a pulse to get hired. Today, we're faced with major unemployment, major under-employment, and major job dissatisfaction. Applicants are desperate and desperate people do desperate things. That’s why employers can...

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Employee from Hell Story

Written by Mel Kleiman on April 20, 2010

Yesterday I blogged about negligent retention and got this story from a reader who had, in fact, hired the employee from HELL. Here it is just as I received it. I once got stung with a lawsuit by a chronic employer-suer, who I was in too much of a rush to hire. He seemed just perfect and his references (who it turned out were terrified to say anything bad) said he walked on water. So I had...

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Low turnover numbers really shouldn’t count.

Written by Mel Kleiman on April 15, 2010

It is not about retaining people and low turnover. It is about... Retaining the right people. Making sure they are doing the right things. Helping them get what they want so they will help you get what you want. Raising the bar so that you no longer accept just OK performance. Making sure you support your "A" players. Making the tough people decisions that it takes to build an "A" team...

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Why do we start new employees first thing Monday mornings?

Written by Mel Kleiman on April 15, 2010

It maybe good for the Payroll Department, but is it any good for the new employee and his or her manager? At www.citymax.com, a build-your-own-website service in Vancouver, British Columbia, new employees always start on Fridays, when work is less hectic and everyone has time to introduce him- or herself. The new hire is greeted with balloons, streamers, and a welcome card signed by the ...

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